Tuesday, 25 March 2025

Bridging the Digital Gap: Seniors and Digital Media


In today’s digital world, being connected online is almost essential for daily life—from booking appointments to staying in touch with loved ones. But what happens to the elderly who aren’t comfortable with technology? Are they being left behind?



Digital Usage Among Seniors: The Latest Numbers

Digital adoption among the elderly is on the rise, but gaps remain. According to AARP (2024), 91% of adults over 50 in the U.S. now own smartphones. In the EU, around 61% of those aged 65–74 used the internet in the past three months (Eurostat). Meanwhile, in Finland, 25% of seniors aged 75–89 reported using social networking sites, and nearly 1 in 5 said they used them daily.

Still, digital exclusion is a real issue—especially for those over 80 or with lower incomes. In France, a study showed that 27% of people over 60 face digital exclusion. This can lead to isolation and difficulty accessing essential services.

Are Online Services Accessible for Seniors?

Services like health, online banking, and social platforms can greatly benefit older adults—but only if they’re accessible. Many still find interfaces confusing or worry about scams. While some seniors navigate these services with ease, others need more support and training to feel confident online.

A Personal Perspective: My Father-in-Law’s Digital Journey

To understand this better, I spoke with my father-in-law, who is 75 and lives in Sri Lanka. He shared that technology didn’t come naturally to him at first. It was intimidating, and he mostly avoided it. But after we moved to Finland, he learned how to use WhatsApp in order to contact us and has started using YouTube—and now uses them daily to stay in touch and watch religious content.

He finds online banking helpful and convenient, though he's still cautious about privacy and scams. He believes local training sessions or help centers specifically for seniors would go a long way in easing the fear and confusion many older people feel about technology.

Final Thoughts

The digital divide isn’t just about devices—it’s about confidence, accessibility, and inclusion. As technology continues to evolve, we need to make sure our seniors aren’t left behind. Simple tools, patient teaching, and thoughtful design can help bridge the gap—and make the digital world a more welcoming place for everyone.​

Addressing Ageism and Digital Exclusion Among Seniors

6 comments:

  1. Very meaningful! It’s good to remember that not everyone finds technology easy. With the right help, seniors can enjoy the benefits too.








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  2. It's great to see efforts being made to help seniors feel more confident ,wonderful post!

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  3. This post thoughtfully highlights an important digital divide that's often overlooked. Your father-in-law's journey from tech-hesitant to WhatsApp user shows how connection with family can be a powerful motivator for seniors to adopt technology. The statistics paint a clear picture of progress while acknowledging that significant barriers still exist, especially for the oldest and most vulnerable populations.

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  4. Such a wonderful post! It’s heartwarming to see initiatives that support seniors in building confidence.

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  5. A heartfelt and important reminder that digital inclusion isn’t just about access—it’s about support and confidence, especially for our seniors. Loved the personal touch!

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  6. Such an insightful and heartwarming piece! It beautifully highlights the importance of digital inclusion for seniors and shows how small steps—like patient teaching and accessible design—can make a huge difference. Loved the personal touch with your father-in-law’s story! 🌟

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