Elderly and Digital Media Services

Digital media plays an increasingly important role in our daily lives, but for elderly people, using these tools can be both beneficial and challenging. A study (SIM Studie 2021; Medienkompass) highlights how older adults interact with digital media and the barriers they face.

 

 

 

 

 

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How Elderly People Use Digital Media

• Television is Key:

  • Those still working watch TV for about 168 minutes a day.

  • Retired individuals watch more, averaging 226 minutes daily (almost 4 hours).

• Access to Devices and the Internet:

  • 78% have access to Wi-Fi at home.

  • 51% use a computer.

  • 61% use a smartphone.

  • 81% use the internet.

• What They Use the Internet For:

  • Most elderly people use the internet to send and read messages on services like email or WhatsApp.

  • They rarely use social media, as many don’t see the point in it.

• Overcoming Barriers:

  • People over 80 often feel unable to use digital media due to age-related challenges or lack of experience.

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The Digital Divide

 

 

 

 

A significant digital divide exists between elderly people and younger generations, especially their families ( according to Investopedia, 2025).

• Families Are More Tech-Savvy:

  • This gap can leave elderly individuals feeling excluded from their communities.

• Why Is It Harder for Elderly People?:

  • Memory decline.

  • How they grew up—in a time without modern technology.

  • Fast changes in technology, which are harder to keep up with. (according to bytefora 2024)
    

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Programs to Support Elderly People

 

 

 

To help bridge this gap, initiatives are being developed to empower elderly people with digital skills.

• ICT Skills 4 All Program:

  • Goals:

    • Teach digital skills.

    • Boost confidence in using technology.

    • Emphasize online safety.

  • Approach:

    • Peer-to-peer support helps those with no prior experience feel more comfortable and capable. (according to ICT Skills 4 All)
      

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Moving Forward

Despite the challenges, society is working hard to ensure that everyone, regardless of age, can participate in the digital world. Programs like ICT Skills 4 All show that with the right support, elderly people can gain confidence, connect with loved ones, and benefit from modern technology. By closing the digital divide, we can create a more inclusive community for all generations.

 

 

 Interview with my uncle

 My uncle finds it easy to use digital devices and enjoys staying updated about the latest developments. He often discusses these updates with his children, my cousins, and they share information and have engaging conversations about their devices. Additionally, my uncle is always there to help my dad with his smartphone, patiently assisting him with any questions he might have.

 He told me: "The Talk  about digital devices is really enjoyable for me. The usage of my phone will help me to stay connected with my friends and my personal environment also the same intrest about phones   keeps the connection to my sons"

References

 

https://www.medienkompass.de/mediennutzung-der-aelteren-generation-ergebnisse-der-sim-studie-seniorinnen-information-medien-1

https://www.investopedia.com/the-digital-divide-5116352

 

https://bytefora.com/understanding-the-digital-divide-why-do-the-elderly-struggle-with-technology/

 

https://ict4theelderly.com/news/4-eu-projects-for-elderly/